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Insights
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Webinar - Delivering Commercial and Social Value Through Procurement
A session to explore how local government can use procurement and commissioning to deliver both commercial and social value.
Dec 7, 20212 min read


Crown Commercial Services (CCS) - MCF3 Named Supplier
Human Engine named as a supplier on the Crown Commercial Service (CCS) Management Consultancy Framework 3
Sep 8, 20211 min read


ESPO Framework Award
We’re delighted to have been awarded a place on ESPO Consultancy Services Framework.
Sep 8, 20211 min read


Commercial Edge: Renewing the case for the local investment state
Human Engine is proud to launch our latest report Commercial Edge: Renewing the case for the local investment state
Aug 11, 20213 min read


Human Engine Named as a Leading Management Consultancy 2021 by The Financial Times
Human Engine Named as a Leading Management Consultancy 2021 by The Financial Times.
Aug 11, 20211 min read


Commercial Edge: Renewing the case for the local investment state
We’re excited to be partnering with think tank, Localis, to undertake research that looks at the future role of commercialism in local gov
Aug 11, 20212 min read


8 Top Tips - Managing Customer Expectations
Even during uncertain times customers will continue to seek access to your services, with an added level of angst to get the reassurances...
Aug 11, 20213 min read


The Cost of No
Customer service in local government goes further than dealing with queries or concerns. It takes a special skillset to support an...
Aug 11, 20214 min read


From Insight to Action
There have never been richer sources of customer data available than right now. But how do you turn this information
Aug 11, 20212 min read


A Tripartite Model for Local Services?
Reorganisation of local government is in vogue. But why can’t this go much further?
Aug 11, 20213 min read


What's the Issue with Risk?
There is no sense in imbuing staff with the spirits of entrepreneurs then tying their hands with process and rejecting every idea...
Aug 11, 20213 min read


From Outsourcing to Smartsourcing
The term outsourcing is a broad label that makes no sensitive analysis of the commercial risks and benefits of specific contracts.
Aug 11, 20214 min read
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