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The Cost of No

The Cost of No

The Cost of No

Customer service in local government goes further than dealing with queries or concerns. It takes a special skillset to support an...

Aug 11, 20214 min read

A Tripartite Model for Local Services?

A Tripartite Model for Local Services?

A Tripartite Model for Local Services?

Reorganisation of local government is in vogue. But why can’t this go much further?

Aug 11, 20213 min read

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