Productivity and Performance

Unlocking high performance and productivity through best-in-class corporate services and lean, efficient processes

Capabilities

Corporate Support Services

With deep subject matter expertise across Finance, HR, ICT, Procurement, Legal and other back office services, we understand what it takes to power a high performing organisation. Drawing on industry best practice and benchmarking, we help organisations to create a best-in-class corporate core that supports and adds value to frontline services and main business activities.

Transactional Excellence

We help organisations to create efficient and effective back office services and processes. We bring expertise across payroll, purchasing, employee lifecycle and a wide range of business support activities and operational processes. By developing models for self-service, demand management, automation and technology deployment, we help organisations to significantly reduce the cost and enhance the efficiency of their administrative activities, freeing up vital financial and human resources.

Process Transformation

Using lean production techniques and user-centric principles, we help clients to (re)design processes to be more efficient, effective and customer-friendly. By focusing on value creation, we identify waste and inefficiencies that can be eliminated to reduce costs and create a better user experience. By working collaboratively with the staff and customers who interact with processes, we help ensure that changes make things materially better for them.

Clients

“Human Engine colleagues were great at working alongside us and creating a 'team' feel to the work. They built some strong relationships, their solutions were co-designed and they were successful in producing recommendations that we had confidence the broader organisation would both accept and understand.”